CUSTOM PURCHASE
 
The Rusty Pickle Stained Glass & Glassery; your home for those hard to find stained glass precut shapes. "We help you create awesomeness on piece of glass at a time."
 
NOTICE:  Do not use this listing unless arrangements have been made with store owner.
This listing is to be used for purchasing custom services.  After an agreement has been made with store owner, use this listing to purchase the product/service.  Using the dropdown cost menu at the time of ordering, you will see various USD denominations listed.  Select the denomination that you and the store owner has agreed upon.  The following denominations will be listed:
 
CUSTOM USD PURCHASE PRICE
 
1 USD Purchase
10 USD Purchase
15 USD Purchase
20 USD Purchase
21 USD Purchase
24 USD Purchase
25 USD Purchase
30 USD Purchase
35 USD Purchase
40 USD Purchase
45 USD Purchase
50 USD Purchase
55 USD Purchase
60 USD Purchase
65 USD Purchase
70 USD Purchase
75 USD Purchase
80 USD Purchase
85 USD Purchase
90 USD Purchase
95 USD Purchase
100 USD Purchase
105 USD Purchase
110 USD Purchase
120 USD Purchase
130 USD Purchase
140 USD Purchase
150 USD Purchase
160 USD Purchase
170 USD Purchase
180 USD Purchase
190 USD Purchase
200 USD Purchase
210 USD Purchase
220 USD Purchase
230 USD Purchase
240 USD Purchase
250 USD Purchase
 
ORDERING: We run a 14 day lead on all orders. Please understand that we consider each order we receive as a "custom order." As such, you can expect your order to ship from our shop on or before the 14th day of the date you place your order. If you would like us to RUSH your order to ship from our shop on or before the 7th day of the date your place your order, please purchase the "$20 RUSH ORDER" along with your regular Custom Purchase amount.
 
When you are ready to place your order, select the "Custom USD Purchase Price" option from the item’s "Select an Option" drop-down menu. If you have a question, you can click the "Contact Us to Purchase" button on the item quick view screen to send an email.
 
For your custom order, please leave a note of special instructions, you can (and should) leave a note with your order. For example, if you are wanting a color run (say ... the color blue), leave a note at the time of ordering stating "Please send only a color run of blue's."  
 
You can also choose to ship us your glass and we will cut the custom sized precuts you need. We recognize that this is a unique option for our customers and we often do this - it is not a problem. We will return the precuts we have crafted and any of your unused glass back to you. Unfortunately, we do not discount from the prices shown when you send us your own glass to be made into precuts.  However, we will pay to ship your precuts and unused glass back to you when the job is complete. If you choose to send us your glass, please leave a note at the time of purchasing that you are doing so. This way, we can keep a look out for the glass. Your glass needs to be shipped to: The Rusty Pickle Stained Glass & Glassery (C/O Mike Smith); 20795 White Lightning Trail; Wheatland, MO 65779
 
DRILLED HOLES: 2.5 mm holes can be drilled into your precut at an additional charge (separate listing) of .80 cents.  Make sure you order the number of holes you are ordering (usually it corresponds with the total number of a particular precut you are ordering).  It's also good to leave a note at the time of ordering in order to provide us with specific instructions.
 
SHIPPING (DOMESTIC, USA): As our customer, you will not pay an additional fee for shipping. The price you see includes the product and the shipping cost needed to send to you. Most always, we use USPS to deliver our precut products. Regardless of what shipping service we use, you will receive a tracking number once one has been assigned.
 
Please refer to your purchase receipt showing days for us to prepare your order before it is shipped from our shop to you. Your order will be carefully packed in order to eliminate the possibility of scratching and chipping on their way to your home/business.
 
Please note that the colors and textures included in each order will likely be different than the ones in the pictures (obviously, this makes sense). You should also know that the colors presented on your computer screen are likely different as your computer monitor settings and your lighting in your home may be different than mine.
 
SHIPPING (INTERNATIONAL FROM USA): if you are an international customer (outside the United States of America), your shipping costs will likely start anywhere from $15.00 USD and go upwards from there.  If you are an international customer, please purchase your items from our Etsy site (not from here): https://www.etsy.com/shop/trpstainedglass
 
RETURNS AND REFUNDS: We believe that at the foundation of every good sale needs to include outstanding communication. We will do our very best to communicate with you regarding your order. In return, we expect that you will do your very best to effectively communicate with us what you want your order to be. If you receive an item from us that is incorrect or damaged, we will correct the order that we screwed up at no charge to you. However, if you receive an item from us that is incorrect as a result of you, we prefer to know about it and work together to solve the problem. We think that is only fair. We recognize that we are not always correct, and we understand that sometimes the customer is not always right (against popular belief). Part of being human is making mistakes from time to time. In short, if there is a problem, let’s talk like we are partners in solving the issue rather that going for the throat and placing blame and demands.
 
Mike, Owner
The Rusty Pickle Stained Glass & Glassery
trpstainedglass@gmail.com